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CMQ 220





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iCatalog Home CMQ 220 Root Cause Analysis (RCA)
(Last Modified:17-Nov-2015)

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Description
This course enables students to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them.

A variety of instructional methods are employed including; online demonstrations, practical exercises, and case studies to provide students with an in-depth understanding of how to analyze a system to identify the root causes of problems.
Objectives
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Target Attendees
This course is designed for entry level Quality Assurance Specialists (GS-1910).
Prerequisite(s)
CMQ 100, Quality Assurance Basics
Predecessor Course(s) (Acceptable as a substitute for this course until the acceptance date specified below.)
Predecessor Predecessor Course Title PDS Code Accepted Until
None None None None
Course Length
Approximately 8 hours to complete
Additional Course Information
Delivery Mode Distance Learning
Equivalent Courses None
ACE Recommended Credits YES
PDS Code ZXX
DAU Public (material/prework) YES
Continuing Education Units   0.8
Continuous Learning Points  8
Reservist Retirement Points  2
Historical Allocations Mouse Over for Past CEU/CLPs
Notes
  • (Click Here) for the technical requirements for this course.
  • You have 60 calendar days to complete this course.
  • All exams in the module must be passed with a 100% score.