Menu



CMQ 220





DAU Courses

iCatalog Home CMQ 220 Root Cause Analysis (RCA)
(Last Modified:17-Jun-2019)

apply
print


 
Description
This course enables students to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them.

A variety of instructional methods are employed including; online demonstrations, practical exercises, and case studies to provide students with an in-depth understanding of how to analyze a system to identify the root causes of problems.
Objectives
Download Course Objectives
Target Attendees
This course is designed for entry level Quality Assurance Specialists (GS-1910).
Prerequisite(s)
Predecessor Course(s) (Acceptable as a substitute for this course until the acceptance date specified below.)
Predecessor Predecessor Course Title PDS Code Accepted Until
None None None None
Course Length
Approximately 8 hours to complete
Additional Course Information
Delivery Mode Distance Learning
Equivalent Courses None
ACE Recommended Credits YES
PDS Code ZXX
DAU Public (material/prework) YES
Continuing Education Units   0.8
Continuous Learning Points  8
Reservist Retirement Points  2
Historical Allocations Mouse Over for Past CEU/CLPs
Notes
  • Completing CMQ 100 prior to registering is recommended.
  • (Click Here) for the technical requirements for this course.
  • All exams in this course must be passed with a minimum score of 80%. You will have 2 opportunities to retake an exam in its entirety. After a 3rd failure, you will automatically be restarted in the course.
  • There is no time limit for completing this course.
  • After completing the course, please be sure to complete the survey at the end.